BOOKING EXPERIENCE
redesign

JAL

Overview

We helped JAL improve thier website experience by providing a best-in-class site that’s responsive, consistent, and relevant to customers while increasing the team’s ability to iteratively improve user satisfaction. Redesigned from the ground up, using usability testing within every sprint, we helped improve conversion throughout, while continuing to provide regular releases by adopting new ways of working.

Capabilites
Commerce
Experience Design & Build
Experience Strategy
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