The iconic luxury brand faced a variety of challenges to their customer experience growth ambitions. So, we engaged an iterative experience design process, creating a new digital expression and design language. Their new global digital presence, which has helped produce a 35% YOY revenue increase, now powers multi-language experiences around the world, with each e-commerce enabled region offering the white glove experience Mikimoto is famous for.
Overview
Capabilites
Commerce
Experience Design & Build
Experience Platform
Experience Strategy
Experience Design & Build
Experience Platform
Experience Strategy
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